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AMSOIL
Limited Warranty - Lubricants
(for the 50 United States, the
District of Columbia and Canada)
AMSOIL INC. of Superior, Wisconsin hereby
warrants that at the time of sale its lubricants are fit for use
according
to the written recommendations of AMSOIL INC. and in
applications for which one or more of the standards
set forth in the product data bulletins and product labels are
specified. AMSOIL INC. further warrants its products
to be free of defective materials, design and workmanship.
THIS WARRANTY IS SUBJECT TO THE FOLLOWING LIMITATIONS
AND GENERAL DISCLAIMER:
1. This warranty only applies to AMSOIL lubricants for
which AMSOIL does not offer a separate, specific warranty.
2. The warranty herein applies only to AMSOIL lubricants that
are packaged by AMSOIL INC. and sold by AMSOIL
INC. or an authorized Dealer.
3. The liability of AMSOIL INC. shall be limited to:
a. Replacement of the defective lubricant.
b. The cost, including labor and materials, to repair damaged
equipment, or at the option of AMSOIL INC., the
cost to replace damaged equipment, resulting directly from the
use of AMSOIL lubricants when used in the
proper applications.
4. IN NO CASE SHALL AMSOIL INC. BE LIABLE FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES
INCLUDING, BUT NOT LIMITED TO, DAMAGE OR LOSS OF OTHER PROPERTY
OR EQUIPMENT,
LOSS OF PROFITS OR REVENUE, COST OF CAPITAL, BUSINESS
INTERRUPTION, LODGING, TOWING
OR COST OF REPLACEMENT EQUIPMENT. THE LIABILITY OF AMSOIL INC.
ARISING OUT OF THE
MANUFACTURE, SALE, DELIVERY, INSTALLATION, TECHNICAL DIRECTIONS
OR RECOMMENDATION
OF ANY LUBRICANT–WHETHER IN CONTRACT, TORT, WARRANTY OR
OTHERWISE–SHALL NOT
EXCEED THE VALUE OF THE EQUIPMENT IN WHICH THE PRODUCT(S) WERE
USED. THE REMEDIES
TO THE PURCHASER HEREIN ARE EXCLUSIVE.
5. In the event of a claim against AMSOIL INC., the
procedure below must be completely followed:
a. Where the original warranty from the equipment manufacturer
is still in effect, the customer shall file a warranty
claim with the Original Equipment Manufacturer (OEM) in
accordance with the OEM warranty procedures.
b. Customer shall retain failed parts for inspection by AMSOIL
INC. unless given to the OEM.
c. Customer shall also, within 30 days of failure, notify AMSOIL
INC. and provide the following:
(a.) An eight (8) ounce representative oil sample taken from the
failed equipment and put into a clean, dry container.
(b.) Documentation including make, model and year of equipment,
total accumulated miles and/or hours and
duty cycle or service environment.
(c.) Equipment or vehicle maintenance history documentation
including miles or hours at the time of
AMSOIL lubricant installation, general equipment repairs and oil
analysis results if available.
(d.) Proof of purchase for AMSOIL lubricant.
(e.) Batch number from oil container or Certificate of Analysis
(if available).
d. Mail the above sample and information to:
AMSOIL INC.
ATTN: Technical Services
One AMSOIL Center
Superior, WI 54880
e. In cases where the OEM warranty is still in effect and that
warranty coverage is denied based on the use of
an AMSOIL lubricant, the customer shall immediately notify
AMSOIL INC. and provide a written copy of the
OEM warranty denial.
f. AMSOIL INC. may, at its option, notify its insurance carrier
of the claim.
g. AMSOIL INC. or its insurance carrier may conduct an
investigation that includes, but is not limited to, an
inspection of the failed parts, a review of the operating
conditions and a thorough review of the information
requested above. The customer agrees to cooperate with such
investigation.
h. If AMSOIL INC. or its insurance carrier pays a claim, an
attempt may be made to recover amounts paid from the OEM. If
this occurs, the customer may be asked to provide further
information pertaining to the failure and to cooperate with
AMSOIL INC. or its insurer in the recovery process.
THE WARRANTY SHALL NOT BE EXTENDED TO COVER THE
FOLLOWING:
1. AMSOIL lubricants used in mechanically deficient
equipment as a result of abnormal operation; negligence; abuse;
damage
from casualty, shipment or accident; or equipment modification
using components other than those from AMSOIL or AMSOIL
aftermarket partners.
2. AMSOIL lubricants used in any aircraft or aviation
application.
3. AMSOIL lubricants that have been used for the purposes of (a)
racing or (b) without the written approval of AMSOIL INC. in
applications where the OEM-required lubricant standards do not
match those stated by AMSOIL INC.
4. AMSOIL lubricants that have been contaminated after leaving
the AMSOIL INC. premises due to improper handling, storage
or through equipment deficiencies, including filtration, in
which an AMSOIL lubricant has been installed.
5. AMSOIL lubricants which have been packaged, regardless of
container, by anyone other than AMSOIL INC. or an AMSOIL
authorized packager.
6. Any allegedly defective AMSOIL lubricant for which a
reasonable sample has not been preserved.
7. Failure of equipment when AMSOIL lubricants are not used in
strict accordance with either the written recommendations of
AMSOIL INC. or the OEM for warranty coverage.
8. AMSOIL lubricants that have been used in conjunction with any
other product or additive that has not been authorized for
use by AMSOIL INC.
9. Failure of equipment due to a pre-existing condition that is
unrelated to the use of AMSOIL.
10. Repair or replacement of equipment because of normal wear.
AMSOIL SHALL NOT BE LIABLE FOR ANY OR ALL OF THE
FOLLOWING REASONS:
1. Failure to follow all OEM recommendations for warranty
coverage, including lubricants, maintenance and drain intervals,
prior
to the first installation of AMSOIL lubricants.
2. AMSOIL INC. was not notified within 30 days from the date of
failure.
3. Claim information is insufficient.
4. Parts inspected do not substantiate a claim or indicate
failure.
5. Parts requested were not sent or are unavailable for
inspection.
6. Oil sample was not provided.
7. Failure of the customer to follow the written procedure
herein.
8. Customer refused to cooperate with the investigation.
9. Failure was the result of an OEM defect.
This warranty shall be governed, interpreted and
construed by, and in accordance with, the laws of the State of
Wisconsin in the
United States of America.
AMSOIL INC. IS THE SOLE AUTHOR OF THIS POLICY AND
MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED,
UNLESS A SEPARATE, SPECIFIC WARRANTY HAS BEEN WRITTEN.
SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS
AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO
STATE.
Contacts:
AMSOIL INC.
925 Tower Avenue
Superior, Wisconsin 54880
715-392-7101 Fax: 715-392-3097
Revised May 20, 2010
Supersedes all previous revisions.
Document #1363 AMSOIL Warranty
AMSOIL
Limited Warranty- Filters
AMSOIL INC. warrants each AMSOIL filter to be free from defect in
material and workmanship during the period of service life
recommended by AMSOIL INC. or the engine or equipment manufacturer.
This warranty may not be extended to cover AMSOIL filters that have
been improperly installed, abused, damaged or used in competitive
racing or on equipment that has been modified using components other
than those from AMSOIL or AMSOIL aftermarket partners. AMSOIL INC.
does not make filter recommendations for aircraft or aviation
applications and does not guarantee the performance of AMSOIL
filters in such applications. If an AMSOIL filter is found to be
defective in material or workmanship during the period of service
life recommended by the engine or equipment manufacturer or per
AMSOIL recommendations, AMSOIL will replace the defective filter
with another AMSOIL filter or credit the customer’s account. AMSOIL
will reimburse the customer for reasonable costs of parts and labor
required to repair the engine or equipment to the extent the damage
was solely attributable to a defect in the AMSOIL filter.
In order to obtain engine or equipment repairs under this
warranty the customer must contact the AMSOIL Technical Services
Department directly at:
AMSOIL INC.
Attn: Technical Services Department
AMSOIL Center
1101 Susquehanna Ave.
Superior, WI 54880
(715) 399-TECH (8324)
The customer must also allow the AMSOIL Technical Services
Department to examine the filter and, if required, the engine or
equipment to determine the extent of damage and whether it was
caused by a defective AMSOIL filter. The filter must be returned in
its original, undamaged condition to the AMSOIL Technical Services
Department for examination. This warranty is exclusive of any other
warranty, expressed or implied. AMSOIL filtration products expressly
disclaim, without limitation, the implied warranties of
merchantability and fitness for a particular purpose. The foregoing
states the entire AMSOIL filtration products exclusive liability and
the buyer’s exclusive and sole remedy for any damages or claim made
in connection with the sale of an AMSOIL filter. AMSOIL filtration
products shall in no event be liable for any special, incidental or
consequential damages whatsoever, except those specifically provided
for in this warranty. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above
limitations or exclusion may not apply to you. This warranty gives
you specific legal rights and you may also have other rights, which
vary from state to state.
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